I was trying to fly from Honolulu to Maui to see family friends who were visiting after Christmas. The night before my flight I got food poisoning and needed to cancel my flight which you can only do by calling the 2 numbers provided. I started calling when the centers...Read more
Mokulele Airlines just doesn't seem to care about their customers. This includes everyone from the agents at the terminal, to their ticket agents and customer service on the Big Island. The image they project is, 'we don't care because we don't have to. Here we are,...Read more
Normally I'm an easy going kind of guy that doesn't get to upset when things go wrong, but it's hard not to get upset when you fall victim to an obvious scam. Read the reviews like I should have before I made my travel plans. I haven't found a single...Read more
My husband is handicapped and we are in our 60s. We had a wheelchair waiting at Honolulu from Kauai to take us to check in. We waited 45 minutes for someone to come. A agent from Mokulele insisted on taking us out of the airport and running on the outside to...Read more
On Feb 11 2011 four of us were to fly from HNL to Kona. When we arrived at 10 am for a 11:30 am flight we were informed it had been canceled due to mechanical problems. Even though they had corresponed with us on email for reservations they claimed they did not have...Read more
We are stranded on Maui for three days because of Go! Mokulele Airlines. They have provided us NO assistance during our ordeal. This is the worst travel experience I have had during my 67 years. On Saturday, Feb 26, 2011 we were scheduled to fly from Maui to Honolulu...Read more
They cancelled my flight from Kauai to Honolulu in December 2009. I have still not received my refund. Furthermore, their customer service department has put it on me to call them back every time I want to know the status. Their account department claims that a...Read more
Do you have something to say about Mokulele Airlines? What happened? What can we help you with?