They cancelled my flight from Kauai to Honolulu in December 2009. I have still not received my refund.
Furthermore, their customer service department has put it on me to call them back every time I want to know the status. Their account department claims that a refund was issued in March, but I have checked my statement, along with calling my credit card company...but no refund was given. Just to be clear, Mokulele Airlines cancelled my flight a few hours before boarding, forcing me to purchase a second flight home from another airlines, but will not give me my money back.
I consider that stealing. I will never fly with them again.
Monetary Loss: $85.